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USER MANUAL
SOFTWARE INSTALLATION
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No Sound or Audio is Cutting Out
- Check the Connection: Ensure the USB-C connector is securely inserted into the audio port on your device.
- Test with Another Device: Try the headphones with a different device (PC, phone, console).
- Inspect the Cable: Look for any visible damage in the cable.
- Adjust the Volume: Ensure that the volume on both the device and headphones is turned up.
- Verify the Audio Output: Ensure your device is set to output sound through the headphones.
Audio Only Coming From One Side
- Reinsert the cable: Disconnect the headphones and plug them back in.
- Check Balance Settings: Ensure audio balance is centered in your device settings.
- Inspect the Cable: Test the headphones with another device to rule out damage.
Microphone Not Working
- Verify Mic is On: Ensure the mic button is not switched off on the inline controller.
- Test on Another Device: Confirm if the problem lies with the headphones or the device.
- Check Mic Permissions: Ensure your app has permission to access the microphone.
- Check for Dirt: Ensure the mic hole is not clogged.
Headphones Not Detected by Device
- Check Audio Port: Ensure the port is clean.
- Restart Your Device: A simple restart can fix connection issues.
- Update Device Drivers: Outdated drivers can prevent detection.
- Try a Different Port: Use another audio port if available.
Audio is Distorted or Muffled
- Adjust Equalizer Settings: Check for custom equalizer settings affecting sound.
- Clean the Jack: Dust or debris can lead to poor sound quality.
Headphones Feel Uncomfortable
- Adjust the Fit: Ensure headband and ear cups are positioned correctly.
- Take Breaks: Relieve pressure on ears during long sessions.
- Manage RGB Lights: Turn off lights if headphones feel warm.
Gaming Chat Audio is Not Clear
- Check Game Settings: Ensure audio settings are configured for voice chat.
- Test Another App: Try a different chat application.
- Clear Microphone: Ensure no debris is blocking the mic.
Volume Control Not Working
- Test Another Device: Check if itβs a hardware or device issue.
- Check for Damage: Ensure no physical damage to the wheel/buttons.
Sound Too Low
- Adjust Device Volume: Ensure volume is turned up on both devices.
- Check Audio Settings: Adjust levels via software.
- Check Volume Limiters: Disable built-in volume limiters.